Masssave Heat Pump Water Heater Online Marketplace Administration

Resource Innovations powers the Masssave Heat Pump Water Heater Online Marketplace. Resource Innovations is a third-party authorized by Masssave to administer its online marketplace on its behalf. All transactions will appear on your credit card statement in reference to Resource Innovations.

Resource Innovation’s customer care, fulfillment, and order processing teams may contact you to help process your order, answer questions, and provide support. Customers are expected to treat all team members respectfully and courteously, refraining from using abusive, offensive, or discriminatory language and behavior. Customers are encouraged to communicate any concerns, feedback, or complaints in a constructive and professional manner. Disagreements or dissatisfaction should be expressed calmly and respectfully.